Frequently Asked Questions

1. What type of jewellery do you offer?

We offer a wide range of artificial, imitation and gold-plated jewellery for everyday wear and special occasions.

2. How long does delivery take?

Standard Shipping: 5–7 business days
Express Shipping: 3–4 business days.

3. Do you offer returns?

Yes, products can be returned within 7 days of delivery, subject to our Return & Refund Policy.

4. Can I exchange my jewellery?

Yes, exchange is available in case of a size issue, subject to product availability. Exchange shipping charges are payable by the customer.

5. What if I receive a damaged or defective product?

Please contact us within 48 hours of delivery with photos/videos on WhatsApp at 8209247100. In such cases, we will bear the shipping charges and provide a refund or replacement, as applicable.

6. How can I track my order?

Once your order is shipped, you will receive tracking details to track your package.

7. How can I contact JP Artificial Jewellers?

You can contact us through our website or WhatsApp at 8209247100 for any order-related queries.

JP Artificial Jewellers – Since 2004